We have worked with a wide cross section of organisations within the independent living and Assistive Technology fields.
We have also worked with several academic partners and are currently involved in a number of future-focussed industry/academic research projects.
Suffolk County Council
“We are delighted to work with Years Ahead to deliver the Trusted Assessor Programme. Feedback from our staff is always very positive.
We have found Years Ahead to be a very professional service, willing to listen to the needs of our staff and develop with us a programme that improves better outcomes for customers. The programme has also been well received from one of our key partners too.”
Objective:
To develop and deliver a Trusted Assessor Learning Programme for Suffolk County Council’s social care staff, using a blended learning approach.
What we offered:
The Years Ahead certificated Trusted Assessor programme designed for a broad, generic audience providing social care services. It comprised a foundation e-learning course, a practical workshop and a customer study. The e-learning covered: • Introduction and contextual information, including an overview of relevant local policies • Maximising independence: information about long-term health conditions, ageing and self- care, including environmental considerations, coping strategies and independent living products that help • Information and references for relevant regulatory and legislative requirements, sign-posting and managing risk. The workshop focussed on practical aspects of assessing for equipment using a customer study approach, including demonstrating, measuring and fitting equipment. The customer study is completed after the workshop for the delegate to demonstrate how they have met their learning objectives as part of the certification process.
Suffolk County Council
“We are delighted to work with Years Ahead to deliver the Trusted Assessor Programme. Feedback from our staff is always very positive.
We have found Years Ahead to be a very professional service, willing to listen to the needs of our staff and develop with us a programme that improves better outcomes for customers. The programme has also been well received from one of our key partners too.”
Objective:
To develop and deliver a Trusted Assessor Learning Programme for Suffolk County Council’s social care staff, using a blended learning approach.
What we offered:
The Years Ahead certificated Trusted Assessor programme designed for a broad, generic audience providing social care services. It comprised a foundation e-learning course, a practical workshop and a customer study. The e-learning covered: • Introduction and contextual information, including an overview of relevant local policies • Maximising independence: information about long-term health conditions, ageing and self- care, including environmental considerations, coping strategies and independent living products that help • Information and references for relevant regulatory and legislative requirements, sign-posting and managing risk. The workshop focussed on practical aspects of assessing for equipment using a customer study approach, including demonstrating, measuring and fitting equipment. The customer study is completed after the workshop for the delegate to demonstrate how they have met their learning objectives as part of the certification process.
Patterson Medical Ltd
“The on-going work, support and knowledge of Years Ahead has been extremely valuable to Patterson Medical since the relationship began in 2008. They have consistently worked collaboratively with us, to help us develop and grow our retail business-to-business sales. Years Ahead have provided consumer insight, updated us on market developments and have provided suggestions for strategic development. They remain a fundamental partner to Patterson Medical in the assistive technology sector.”
Objective:
To provide a range of added value services to support Patterson Medical retailers that enables them to achieve a competitive advantage and to help the company strengthen its business relationship with its key dealers.
What we offered:
A range of added value services including:-
- Training: Trusted Advisor Training that enables people involved in selling, supplying or installing Assistive Technology products to have a better understanding of the most common daily living issues people face and to equip staff with assessment skills so they are better able to meet their customer’s needs
- Telephone helpline for Patterson Medical retailers and consumers: A 6 day a week help line manned by Occupational Therapists that can provide advice to the most common daily living issues raised
- Occupational Therapy assessment services for self-funding consumers: The assessment provides advice about making life easier, products that can help or adapting the home. Assessments can be undertaken over the telephone, in the customer’s home or in a suitable assessment room within your dealership.
- Online portal services: Designed specifically for healthcare retailers, The Knowledge Centre is a comprehensive online resource that brings together a number of useful information services including our online e-learning centre
Patterson Medical Ltd
“The on-going work, support and knowledge of Years Ahead has been extremely valuable to Patterson Medical since the relationship began in 2008. They have consistently worked collaboratively with us, to help us develop and grow our retail business-to-business sales. Years Ahead have provided consumer insight, updated us on market developments and have provided suggestions for strategic development. They remain a fundamental partner to Patterson Medical in the assistive technology sector.”
Objective:
To provide a range of added value services to support Patterson Medical retailers that enables them to achieve a competitive advantage and to help the company strengthen its business relationship with its key dealers.
What we offered:
A range of added value services including:-
- Training: Trusted Advisor Training that enables people involved in selling, supplying or installing Assistive Technology products to have a better understanding of the most common daily living issues people face and to equip staff with assessment skills so they are better able to meet their customer’s needs
- Telephone helpline for Patterson Medical retailers and consumers: A 6 day a week help line manned by Occupational Therapists that can provide advice to the most common daily living issues raised
- Occupational Therapy assessment services for self-funding consumers: The assessment provides advice about making life easier, products that can help or adapting the home. Assessments can be undertaken over the telephone, in the customer’s home or in a suitable assessment room within your dealership.
- Online portal services: Designed specifically for healthcare retailers, The Knowledge Centre is a comprehensive online resource that brings together a number of useful information services including our online e-learning centre
i2i Events ltd
As a client, Naidex National commissioned Years Ahead to provide guidance, market analysis and insight into the Independent Living environment in the UK. Year’s Ahead work closely with Naidex and have provided invaluable research and support to enable Naidex to understand the market landscape, prioritize areas of focus and deliver an ongoing strategy in a complex and changing market place. Both David and Maggie are not scared to ask the hard questions, quick to understand commercial perspectives, challenging, thought provoking and professional.
I enjoy working with Years Ahead and consider them instrumental in driving positive change for the Naidex brand in the future.
Objective:
To help i2i Events to review and develop its long term strategy for the Naidex brand and to provide insight and data that will help to evaluate emerging development opportunities. This will enable the organisation to develop a brand proposition which targets growth within a changing market, thereby tapping into the commercial benefits of a rapidly ageing UK consumer population.
What we offered:
Extensive quantitative and desk research and ongoing support to gain new insights into a rapidly changing market place, different stakeholder interests and expectations and guidance on the impact of government policies and direction of travel.
i2i Events ltd
As a client, Naidex National commissioned Years Ahead to provide guidance, market analysis and insight into the Independent Living environment in the UK. Year’s Ahead work closely with Naidex and have provided invaluable research and support to enable Naidex to understand the market landscape, prioritize areas of focus and deliver an ongoing strategy in a complex and changing market place. Both David and Maggie are not scared to ask the hard questions, quick to understand commercial perspectives, challenging, thought provoking and professional.
I enjoy working with Years Ahead and consider them instrumental in driving positive change for the Naidex brand in the future.
Objective:
To help i2i Events to review and develop its long term strategy for the Naidex brand and to provide insight and data that will help to evaluate emerging development opportunities. This will enable the organisation to develop a brand proposition which targets growth within a changing market, thereby tapping into the commercial benefits of a rapidly ageing UK consumer population.
What we offered:
Extensive quantitative and desk research and ongoing support to gain new insights into a rapidly changing market place, different stakeholder interests and expectations and guidance on the impact of government policies and direction of travel.
AKW Medicare Ltd
Years Ahead produced a very detailed report which will be used in terms of our strategic development programme into the above market sector and channels. We found it very rewarding in terms of the analysis and we will [use it to] start building our future business plans and model that will lead to growth opportunities for our Company
Objective:
To assist AKW in developing a more consumer-focussed proposition for specialised, self-funded home bathroom and kitchen adaptations (and related daily living products) in order that the company can maximise the commercial benefits of a rapidly ageing UK consumer population.
What we offered:
We provided:
- An extensive survey of a representative sample of consumers, trade and professional stakeholders
- Desk research that informed the headline metrics for the potential of this market
- Analysis of the results and the potential implications for the business
- An interactive workshop with key AKW players that engaged them in the research and analysis and fostered greater ownership of the outcomes.
AKW Medicare Ltd
Years Ahead produced a very detailed report which will be used in terms of our strategic development programme into the above market sector and channels. We found it very rewarding in terms of the analysis and we will [use it to] start building our future business plans and model that will lead to growth opportunities for our Company
Objective:
To assist AKW in developing a more consumer-focussed proposition for specialised, self-funded home bathroom and kitchen adaptations (and related daily living products) in order that the company can maximise the commercial benefits of a rapidly ageing UK consumer population.
What we offered:
We provided:
- An extensive survey of a representative sample of consumers, trade and professional stakeholders
- Desk research that informed the headline metrics for the potential of this market
- Analysis of the results and the potential implications for the business
- An interactive workshop with key AKW players that engaged them in the research and analysis and fostered greater ownership of the outcomes.